FAQ
GENERAL QUESTIONS
What is Argon Transform about? What is the Argon Transform?
Argon Transform is a dual camera (Front & Rear) Augmented Reality attachment which transforms any full face helmet into a Smart helmet
What features does it have?
Augmented Reality HUD, Rear view camera, Front dashcam, GPS navigation, Speaker & Microphone, Wireless handlebar controller, Dedicated mobile app which connects to the product, provides rider stats, manages riding media captured to be easily transferred into the phone.
How is the product mounted onto the helmet? Is there drilling involved?
Helmet safety is our paramount concern, and no drilling or screws involved to alter the mechanical integrity of the helmet. Argon attaches through an ultra-strong 3M tape mount which is fully removable without compromising your helmet structure and safety.
What if I have a pillion rider?
Riders can choose to turn off the rear view camera and still be able to access all other functions.
Why is the price in US dollars instead of Singapore dollars?
Our company is based in Singapore, however to cater to a wider audience, our prices have been converted into USD for easy reference and currency conversion.
Does Argon Transform cause a distraction or obstruct the user's vision?
Argon's proprietary HUD system is semi-transparent to ensure traffic remains visible and has been placed in a position selected by over 250 riders surveyed to be most non-obstructive for the rider's immediate field of vision.
I am not a buyer for the product, can i still use the app?
Yes, definitely! The app is designed to help all riders within the community. For riders, by riders.
Does Argon Transform connect with both Android and iOS?
Yes.
How is the product updated?
Over-the-air (OTA) updates will be available periodically. Riders can either connect the product to a known wi-fi connection, or to the app to get OTA updates
Can Argon Transform be used under rainy weather?
Yes definitely! Argon Transform has an IP rating of IP65 which makes it both dust and rain water proof.
BACK PIECE
Do i need to charge the front piece as well?
No, the entire product is powered only by the back piece which is connected through the back mount via a single USB-C cable.
What is the camera quality / resolution?
720P (up to 1080P) HD Camera, 30fps (up to 60fps), 100° Field of Vision
Why do we require the cable for the front piece/ Why isn't the front piece wirelessly connected to the back piece?
Wireless video feed often results in latency or lag. As riders ourselves, safety is important and so is receiving accurate vital information which is the primary function and value add for Argon Transform.
FRONT PIECE
Do i need to charge the front piece as well?
No, the entire product is powered only by the back piece which is connected through the back mount via a single USB-C cable.
What is the camera quality / resolution?
720P (up to 1080P) HD Camera, 30fps (up to 60fps), 100° Field of Vision
Why do we require the cable for the front piece/ Why isn't the front piece wirelessly connected to the back piece?
Wireless video feed often results in latency or lag. As riders ourselves, safety is important and so is receiving accurate vital information which is the primary function and value add for Argon Transform.
WARRANTY & RETURNS
How long is the warranty?
We provide 6 months warranty for manufacturing defects subject to terms and conditions.
Will there be extended warranty?
Extended warranty would be available for purchase upon request and made payable on our website.
Refund & return policy
Product returns will be investigated and tested for tampering and customer's own negligence. If found to be evident of the above mentioned cases, customers will be liable for repair and freight charges.
TERMS OF USE
Do i need to charge the front piece as well?
No, the entire product is powered only by the back piece which is connected through the back mount via a single USB-C cable.
What is the camera quality / resolution?
720P (up to 1080P) HD Camera, 30fps (up to 60fps), 100° Field of Vision
Why do we require the cable for the front piece/ Why isn't the front piece wirelessly connected to the back piece?
Wireless video feed often results in latency or lag. As riders ourselves, safety is important and so is receiving accurate vital information which is the primary function and value add for Argon Transform.